| 1. Can
I change the wording on your products? |
Sure! We've
shown you samples of the products throughout our web site.
But this is your occasion! Just make sure you include all details
of how you would the product customized during the checkout
process. Text boxes are provided for you to fill out so that
you can give us all the details!
|
|
2. Do you design products to coordinate with the colors of my occasion? |
Yes! We offer personalized designs to fit your taste. Just let us know what you are looking for, and we will email you samples. You can even e-mail us a
picture of some of your party supplies so that we can come up with a perfect match.
Contact us
today to tell us what it is you are looking for!
|
|
3. Can I send you a photo to use on a card or announcement? |
Of course! You can mail a photo to me or email a photo in jpeg format at a high resolution. Professional photos can not be reproduced without written consent
from the photographer.
Contact us to find out more details.
|
|
4. Will I be provided a proof before the order is completed? |
Yes! An email will be sent to you so that you can proof all wording before the product goes to print.
|
Of course! For a small fee, we will address the envelopes for you!
|
|
5. Do you accept returns or exchanges? |
No we don't. Due
to the custom nature of our business, we do not qualify for returns or exchanges.
|
|
6. How long will it take to receive my order? |
Most orders are shipped within 1-2 weeks of receipt of payment. However
if you need them on an urgent basis, please
contact
us before ordering and we will do everything we can to accommodate you!
|
|
7. What
payment methods do you accept? |
We accept all major credit cards
if ordering from our web site. We also accept payments by check and money order if you prefer
to mail your payment and order via e-mail.
Contact us to let us know what you would like to order
if you wish to place your order via e-mail. You will hear
back from us shortly with all the details!
|
|
8. Do
I have to have a Paypal account to order online? |
No!
During the checkout process you will be
asked to make a secure payment online via Paypal.
However, you do NOT have to have a Paypal account to pay online.
Just choose the payment method without
creating an account to send payment. If you have a
Paypal account, you can log into your account to choose your
payment method.
|
|
9. Do you charge sales tax? |
You will be charged a 6% state sales tax on all orders shipped within the state of Kentucky only.
|
